Privacy policy

Last updated: September 21, 2026

Reliable Merchant ('we,' 'us,' or 'our') operates reliablemerchant.shop (the 'Site'). This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from the Site.

Information We Collect

When you visit the Site, we collect:

Contact information: your name, email address, phone number, billing address, and shipping address.
Payment information: payment card details, processed securely by our payment providers. We do not store full payment card numbers.
Order information: products you view, purchase, return, or exchange.
Device and usage information: IP address, browser type, and how you interact with the Site, collected via cookies and similar technologies.

How We Use Your Information

To process and fulfill your orders, including shipping, returns, and customer support.
To communicate with you about your orders.
To send marketing communications (you may opt out at any time).
To improve our Site and prevent fraud.

How We Share Your Information

We share your information with trusted third parties who help us operate our business:

Shopify, our e-commerce platform.
Payment processors, to securely process payments.
Fulfillment partners and shipping carriers, to deliver your orders.

We do not sell your personal information.

Cookies

We use cookies to keep items in your cart, remember your preferences, and analyze Site traffic. You can disable cookies in your browser, though some features may not work properly.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing communications. To exercise these rights, email us at the address below.